Returns & Exchanges
At Gusto Foods, we strive for the highest quality in every bite; however, due to the perishable nature of our products, returns are handled with specific care to ensure food safety. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery for a full replacement or refund.
Return Process
- 1.Inspect Your Order
Upon arrival, please check your package for any signs of damage or missing items to ensure everything meets our quality standards.
- 2.Contact Support
Email our team at [email protected] with your order number and clear photographs of any damaged goods or incorrect items.
- 3.Verification Process
Our quality assurance team will review your claim within 24 hours to verify the issue and authorize a refund or a fresh replacement shipment.
- 4.Receive Resolution
Once approved, we will initiate a refund to your original payment method or dispatch a new order at no additional cost to you.